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Privacy Policy

Last updated: January 25, 2025

Introduction

MeanText ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains our privacy practices for our mobile application (the "Service"). MeanText is designed with privacy in mind - we create anonymous users by default and do not require account registration or personal information to use the app.

By using our Service, you agree to the practices described in this policy. If you do not agree with our policies and practices, please do not use our Service.

Information We Collect

What We Don't Collect

MeanText is designed to be privacy-first. We do not collect:

  • Personal information like names, email addresses, or phone numbers
  • Account registration information (no signup required)
  • Contact lists or address book information
  • Location data
  • Personal identifiers that could link back to you

Anonymous User Data

When you use MeanText, we create an anonymous user profile that allows the app to function without identifying you personally. This includes:

  • Anonymous User ID: A randomly generated identifier used only for app functionality
  • Messages: The text messages you send through our AI chat feature, stored locally on your device and on our servers for synchronization and app functionality
  • Contact Names: Only the names you manually enter for your conversations (not synced from your device contacts)

Technical Information

We may collect minimal technical information necessary for the app to function:

  • Device Type: Basic device information for app compatibility
  • App Version: To ensure you're using a supported version
  • Crash Reports: Anonymous technical data if the app crashes, to help us fix issues
  • Push Notification Tokens: Only if you enable notifications, to deliver them to your device

Support Communications

If you contact us for support, we collect only the information you voluntarily provide in those communications.

How We Use Your Information

The minimal information we collect is used solely to:

  • Provide AI chat responses to your messages
  • Store your conversations locally on your device
  • Temporarily process messages through our AI system
  • Deliver push notifications (if enabled)
  • Provide customer support when you contact us
  • Fix technical issues and crashes
  • Ensure the app functions properly on your device

We do not use your data for advertising, marketing, profiling, or any other purposes beyond providing the core chat functionality.

AI and Machine Learning

MeanText uses artificial intelligence to provide chat responses. Your messages are processed by AI systems to generate responses. We implement appropriate safeguards to protect your privacy during this processing:

  • Message content is processed securely and in accordance with our data protection standards
  • We do not use your personal messages to train AI models for other users
  • AI processing is performed only to provide you with chat responses
  • We maintain appropriate security measures during AI processing
  • Messages are stored securely on our servers and processed through our AI systems

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our Service, including:

  • Cloud hosting and storage providers
  • AI and machine learning service providers
  • Analytics and performance monitoring services
  • Push notification services
  • Payment processing services (for in-app purchases)

Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of MeanText, our users, or others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Retention

Since we collect minimal data and create anonymous users, our data retention is very limited:

  • Messages: Stored locally on your device and on our servers. You can delete messages at any time, which removes them from both your device and our servers
  • Anonymous User Data: Maintained only as long as you use the app. No personal identifiers are retained
  • Technical Data: Crash reports and basic technical information are retained for up to 90 days for debugging purposes
  • Support Communications: Retained only as long as necessary to resolve your inquiry

When you uninstall the app, all locally stored data is automatically removed from your device. Your messages and anonymous user data remain on our servers until you manually delete them within the app, as there is no way for us to identify and remove specific user data after uninstall since we use anonymous user accounts.

Your Rights and Choices

Since we collect minimal anonymous data, you have full control over your information:

  • Message Deletion: You can delete individual messages or entire conversations at any time within the app, which removes them from both your device and our servers
  • App Removal: Uninstalling the app removes all local data. To remove server-side data, delete your messages within the app before uninstalling
  • Notification Control: You can enable or disable push notifications in your device settings
  • Data Requests: You can contact us if you have questions about what minimal data we may have

Since we don't collect personal information, there are no accounts to manage or personal data to correct or export.

Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Secure data storage and processing practices

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Children's Privacy

Our Service is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will promptly delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information, we ensure appropriate safeguards are in place to protect your privacy and rights.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy in the app and updating the "Last updated" date above.

Your continued use of our Service after any changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@meantext.app
Support: support@meantext.app

We will respond to your inquiry within a reasonable timeframe.